Refund policy
Return & Refund Policy
Returns
We want you to be completely satisfied with your purchase. If you are not happy with your order, you may request a return within 7–10 days of receiving your product.
To be eligible for a return:
- The item must be unused and in the same condition as received
- It must be in the original packaging
- Proof of purchase is required
Refunds
Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.
If approved:
- Your refund will be processed within 5–7 business days
- The amount will be credited to your original payment method
Exchanges
We only replace items if they are defective, damaged, or wrong item received. If you need an exchange, contact us within the return period.
Non-Returnable Items
Certain items cannot be returned, such as:
- Used products
- Items without original packaging
- Products purchased on clearance or special discount (if applicable)
Shipping Costs
- Customers are responsible for return shipping costs unless the product is defective or wrong item delivered
- Shipping fees are non-refundable
Late or Missing Refunds
If you haven’t received your refund:
- Check your bank account again
- Contact your payment provider
- If still not received, contact us for help
Contact Us
If you have any questions about returns or refunds, contact us:
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